These terms apply to this website, playbook requests, program applications, scoping calls, and the material we share before there is a signed customer agreement.
These terms apply between you and airlock BV, a Belgian private limited company with its registered office at Colmarstraat 38, 9100 Sint-Niklaas, Belgium, registered with the Crossroads Bank for Enterprises under number 1037836652.
The AI Champion Program is offered by airlock BV. The site uses the name airlock and may refer to "we", "us", or "airlock".
These terms apply when you use this website, request a playbook or other material, apply for the AI Champion Program, book or attend a scoping call, or discuss a possible cohort with us. If we later sign a proposal, order form, statement of work, or other written agreement, that signed agreement governs the paid work and takes precedence in the event of a conflict.
The AI Champion Program is a founder-led 12-week program that helps companies create internal AI Champions who deliver practical workflows with business teams. It centers on useful work, measurement, ownership, and simple governance.
Unless a signed agreement provides otherwise, the core program does not include custom software development, bespoke app development, deep integrations, fine-tuning, custom RAG, or embedded vendor AI builds. Complex use cases can be placed on a 90-day roadmap for separate outsourcing, procurement, or RFP.
airlock is used during the cohort to facilitate the program. Champions build, run, manage, and govern their workflows, prompts, instructions, connector settings, and related program assets in airlock while the cohort is active.
The company owns its workflow assets and program data. Champions can export all data and assets from airlock during the cohort, and we export them at the end of the cohort so the work can continue inside the company. After the program, Champions no longer have access to airlock unless the company takes out an airlock subscription or a signed agreement grants ongoing access.
Sending an application or booking a call does not guarantee admission to a cohort. We may decline, postpone, or propose a different next step if fit, timing, access rights, or delivery conditions do not line up.
You are responsible for ensuring that the information you submit is correct and that you are authorized to discuss the company, team, and proposed Champions with us.
Public prices, discounts, cohort dates, and offers can change until they are confirmed in writing. Paid work starts only when both parties have accepted the commercial terms, scope, and billing details.
Unless stated otherwise in a signed agreement, fees are business-to-business prices, exclusive of VAT, and are invoiced by airlock BV. Program invoices are sent monthly according to the program's progress. The first invoice is sent 15 days before the cohort starts and is payable within 30 days of the invoice date.
The commitment is for the cohort, not month by month. We do not pause, refund, or pro-rate a Champion seat once the cohort starts, except in the case of genuine force majeure, handled case by case.
Because invoices track program progress and delivered work, refunds are generally not possible once an invoice covers work that has started or been delivered. Any other refund, credit, or cancellation rule must be set out in the signed agreement.
The same continuity principle applies to us. We can only cancel, postpone, suspend, or stop delivery when genuine force majeure makes delivery impossible or unreasonable, or when a signed agreement grants a specific right to do so.
We may share templates, examples, worksheets, instructions, playbooks, recordings, and other material before or during the program. That material is for your internal evaluation or participation in the program. You may not resell, publish, or package it as your own service without written permission.
Anything you bring to the program, including company data, workflows, examples, and internal material, remains yours. You grant us the limited right to use it only to prepare, deliver, support, and improve the agreed work with you.
The site and program materials are practical business resources. They are not legal advice, tax advice, security certification, or a guarantee of GDPR, EU AI Act, ISO, procurement, or sector compliance. You remain responsible for review by your own legal, security, DPO, IT, and management teams where needed.
The program is model-agnostic and may involve tools your company already uses, such as Copilot, ChatGPT, Gemini, Claude, or other services. Those tools are governed by their own terms and policies. You are responsible for deciding which tools your people may use, which data may be entered, and who may approve or configure access.
airlock sits underneath during the cohort as a control layer for governed adoption across tools employees already use. After the cohort, ongoing airlock access requires an airlock subscription, unless agreed otherwise in writing. Third-party AI tools may have their own import limits, which means exports may need light rework before they are usable elsewhere.
Do not use this site, forms, materials, or program access for unlawful activity, security abuse, spam, infringement, harassment, or attempts to copy, reverse engineer, or compete with airlock services. Do not submit confidential, sensitive, special category, or regulated personal data through public forms, unless we have explicitly agreed on a secure intake route.
Our processing of personal data through this site is described in the privacy statement. Where airlock processes personal data for a customer as part of a signed engagement or product use, the relevant customer agreement and processing terms apply.
We may update, remove, or change this site, forms, public materials, offers, and terms. We try to keep information correct, but the website is offered for general information and pre-sales use. It may contain errors, omissions, or outdated details.
To the maximum extent permitted by law, the site and free materials are offered "as is". We are not liable for indirect loss, loss of profit, loss of data, business interruption, or decisions you make based solely on public site content or free materials. Nothing in these terms limits liability where Belgian law does not allow that limitation, including fraud or intentional fault.
These terms are governed by Belgian law. Any dispute about these terms or this site is handled by the competent courts of Antwerp, Belgium, unless mandatory law gives you another forum.
For questions about these terms, email info@air-lock.ai.